Utilities and Services

The City of De Soto provides Trash, Recycling, Sewer, and Water services.  It is necessary to apply for your new services at least 24 hours in advance of your date of possession. It is recommended that you call first to get the preliminary paperwork started. As soon as a start date is determined, please let the City Clerk know.

To protect your identity we require you to apply in person and show proof of your identity with a government-issued picture ID. You will also need to furnish a daytime telephone number, a new mailing address, and a deposit. If you are moving from out of state and cannot come into the office until the closing date, please call at least 24 hours in advance of your date of possession.

Deposits
The deposit for setting up service is $125.00, and is paid at City Hall during normal business hours.

Due Dates
Payment for Trash, Recycling,  Sewer, and Water services are due by 4:00 pm on the 15th of each month.  If not received, penalties will be applied, and a delinquent/disconnect notice will be sent. Payments not received by the designated due date will be subject to shut off and a $75 reconnect fee due before water will be turned back on. You can call the City Hall at 515-834-2234 with any questions. We also offer payment by Visa or MasterCard. We can help you set up monthly ACH payment which automatically transfers the monthly amount due from your checking or savings account on the 15th of each month (or next business day after if the 15th falls on a weekend or holiday). If you choose to use electronic bill pay please allow sufficient time for processing and mailing of these. A night drop box is available outside City Hall as well.


Other Utility Service Providers
MidAmerican – Gas and Electric
Mediacom Cable and Internet provider
Windstream Phone and Internet provider